Hotel House Attendant: Linen & Guest Service

Sonesta International Hotels Corporation; Anaheim (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with Company Match

Paid Vacation & Sick Time

Paid Parental Leave

Company-Paid Life Insurance

Job summary

Sonesta International Hotels Corporation is seeking a House Attendant to support housekeeping operations on assigned floors and in the laundry area. You will assist Room Attendants with linens, deliver supplies, and help keep closets, corridors, and public areas clean and organized to ensure guest satisfaction.

Responsibilities include operating laundry equipment, responding to guest requests, and cooperating with multiple shifts while upholding Sonesta standards and safety guidelines.

Qualifications

• Previous housekeeping experience preferred.
• Experience in extended stay industry preferred.
• Fluent English reading, writing and speaking preferred; other languages beneficial.

Responsibilities

• Deliver Sonesta Service standards in all guest interactions.
• Assist Room Attendants with heavy items (mattresses, linens).
• Deliver linens and supplies to Room Attendants.
• Maintain cleanliness and organization of floor closets and corridors; empty trash; sweep/mop floors.
• Respond promptly to guest requests and inquiries.
• Clean public restrooms, storage rooms and other public areas.
• Report needed repairs or unsafe conditions to supervisor.
• Assist with special requests, guest complaints, and delivery of housekeeping supplies.
• Minimize waste of supplies and amenities.
• Deliver lost and found items per procedures.
• May assist with deep cleaning projects.
• Monitor laundry supplies and equipment when assigned to laundry.
• Operate washers and dryers per hotel standards.
• Inspect soiled linens and report damages; fold/store clean linens.
• Promote teamwork and coordination with other shifts.
• Ensure compliance with health and safety laws.
• Perform other duties as assigned.

Skills

Housekeeping experience

Extended stay industry

English proficiency

Reading and writing ability

Mobility and stamina

Lifting up to 75 pounds

Cleaning chemicals handling

Flexible schedule

Job description

Sonesta International Hotels Corporation is seeking a House Attendant to support housekeeping operations on assigned floors and in the laundry area. You will assist Room Attendants with linens, deliver supplies, and help keep closets, corridors, and public areas clean and organized to ensure guest satisfaction.

Responsibilities include operating laundry equipment, responding to guest requests, and cooperating with multiple shifts while upholding Sonesta standards and safety guidelines.