Hotel Housekeeping Attendant - Linen & Guest Services

Sonesta International Hotels Corporation; Miami Beach (FL); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Health Savings Account (HSA) with Co.

401(k) Retirement Plan with Company 3

Paid Vacation & Sick Time

Paid Parental Leave

Company-Paid Life Insurance

Company-Paid Short-Term & Long-Term

Job summary

Sonesta International Hotels is seeking a dedicated House Attendant to support the Housekeeping Management Team on assigned floors, delivering linens, collecting soiled items, and assisting with laundry and cleaning of public areas. This role requires physical stamina, the ability to work mornings, evenings, weekends and holidays, and a commitment to Sonesta's service standards and guest satisfaction.

You will collaborate with Room Attendants, carry items up to 75 pounds, and help maintain a

Qualifications

• Some previous housekeeping experience preferred.
• Previous background from the extended stay industry preferred.
• Ability to speak, read, and write fluent English is preferred; other languages beneficial.
• Basic reading, writing and mathematical abilities are preferred.
• Frequently standing up, bending, climbing, kneeling, and moving about the facility.
• Carrying, lifting or pulling items weighing up to 75 pounds.
• Will be required to regularly use commercial cleaning chemicals.
• Will be required to work mornings, evening, weekends, and holidays.

Responsibilities

• Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.
• Work with Room Attendants with heavy items such as mattresses and linens.
• Deliver linens and other supplies to Room Attendants.
• Maintain the cleanliness and organization of floor closets and corridors to include removing trash, wiping down shelves/counters; sweeping, mopping and/or vacuuming floors; and removing non-floor closet items and storing in appropriate areas.
• Respond to guests’ requests such as in a timely and efficient manner.
• Clean other designated areas such as public restrooms, storage rooms, and other public area spaces.
• Report needed repairs or unsafe conditions to supervisor.
• Respond to special requests, guest complaints, and the delivery of housekeeping/room supplies to achieve complete guest satisfaction.
• Minimize waste of supplies and amenities within all areas of housekeeping.
• Deliver lost and found items according to established procedures.
• May regularly assist with deep cleaning projects.
• When assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order.
• Operate washers and dryers according to hotel standards and manufacturers’ guidelines.
• Receive soiled linens and inspect for damaged or stained items.
• Fold and store clean linens, report damages to supervisor.
• Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
• Ensure compliance with federal, state and local laws regarding health and safety services.
• Perform other duties as assigned.

Skills

Housekeeping experience

English fluency

Job description

Sonesta International Hotels is seeking a dedicated House Attendant to support the Housekeeping Management Team on assigned floors, delivering linens, collecting soiled items, and assisting with laundry and cleaning of public areas. This role requires physical stamina, the ability to work mornings, evenings, weekends and holidays, and a commitment to Sonesta's service standards and guest satisfaction.

You will collaborate with Room Attendants, carry items up to 75 pounds, and help maintain a