Hotel Guest Room Experience Specialist

Extended Stay America; Tampa (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Extended Stay America is seeking a diligent Housekeeper to clean guest rooms and uphold brand standards. You will follow guidelines, report issues, and assist guests to ensure a superior guest experience.

The role emphasizes reliability, teamwork, and completing ESA University training. This on-site position may involve travel between nearby properties to support hotel operations and maintain cleanliness across locations.

Qualifications

• Ability to follow instructions and guidelines.
• Ability to engage in effective communication with manager and staff.
• Apply good judgment at all times.

Responsibilities

• Clean assigned guest rooms according to standards.
• Maintain housekeeping carts, rooms and laundry areas to company standard.
• Stock carts and cart rooms as directed by management.
• Report maintenance issues to the front desk or manager on duty.
• Assist guests and provide reasonable accommodations when possible.
• Complete required ESA University training.
• Assist with cleaning other hotel areas as assigned.

Skills

Communication

Policy adherence

Time management

Good judgment

Job description

Extended Stay America is seeking a diligent Housekeeper to clean guest rooms and uphold brand standards. You will follow guidelines, report issues, and assist guests to ensure a superior guest experience.

The role emphasizes reliability, teamwork, and completing ESA University training. This on-site position may involve travel between nearby properties to support hotel operations and maintain cleanliness across locations.