Guest Room Experience Specialist

Extended-Stay-Hotel; Orlando (FL); On-site; USD 25,000 - 35,000; Full time

Job summary

ESA Management, LLC is seeking a Housekeeper to clean guest rooms in line with company standards and procedures at an Extended Stay hotel in Orlando. The role emphasizes guest experience, safety, and adherence to established guidelines.

The position involves maintaining carts and rooms, stocking supplies, and reporting maintenance issues while supporting other hotel areas as needed. Training through Extended Stay University is required.

Qualifications

• Understand instructions, policies and guidelines and communicate effectively with management.
• Adhere to time objectives and productivity standards.
• Apply good judgment at all times.

Responsibilities

• Cleans assigned guest rooms in accordance with company standards.
• Maintains housekeeping carts, cart rooms and laundry areas.
• Stocks carts and carts rooms as directed by management.
• Reports maintenance issues to the front desk or manager on duty.
• Assists guests and provides accommodation when possible and practical.
• Complies with safety and security policies and training requirements.
• Supports cleaning of other hotel areas as needed.

Skills

Follow instructions

Communication with staff

Time management

Good judgment

Job description

ESA Management, LLC is seeking a Housekeeper to clean guest rooms in line with company standards and procedures at an Extended Stay hotel in Orlando. The role emphasizes guest experience, safety, and adherence to established guidelines.

The position involves maintaining carts and rooms, stocking supplies, and reporting maintenance issues while supporting other hotel areas as needed. Training through Extended Stay University is required.