Guest Room Experience Specialist

Extended Stay America; Landover (MD); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Weekly Pay

Competitive wages

Great environment

Recognition programs

Vision Insurance

401(k) Savings Plan

EAP

Employee perks program

Job summary

Extended Stay America is seeking a dedicated Housekeeper to clean guest rooms in alignment with company standards, ensuring a high-quality guest experience. You will maintain carts, report maintenance and property issues, and support guest requests when possible.

The role emphasizes safety, training completion through Extended Stay University, and teamwork within a hotel environment. No prior experience is required, and weekly pay is offered along with competitive wages.

Qualifications

• Understand and follow instructions, policies, and guidelines.
• Adhere to time objectives, productivity measurements, and standards.

Responsibilities

• Cleans assigned guest rooms following company standards.
• Maintains housekeeping carts, cart rooms and laundry areas.
• Stocks carts and cart rooms as directed.
• Reports maintenance issues to front desk/manager on duty.
• Reports any remaining guest property in a check-out room.
• Assists guests and accommodates requests when possible.
• Follows safety and security policies and procedures.
• Completes Extended Stay University training.

Skills

Communication with manager

Policy adherence

Time management

Job description

Extended Stay America is seeking a dedicated Housekeeper to clean guest rooms in alignment with company standards, ensuring a high-quality guest experience. You will maintain carts, report maintenance and property issues, and support guest requests when possible.

The role emphasizes safety, training completion through Extended Stay University, and teamwork within a hotel environment. No prior experience is required, and weekly pay is offered along with competitive wages.