Hotel Guest Experience Host - Flexible Shifts

Hyatt Place

Fairfax (VA)

On-site

USD 18,000 - 26,000

Full time

14 days+

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Job summary

Hyatt Place Chantilly/Dulles Airport-South is seeking a Hotel Host to ensure a high-quality guest experience with welcoming, helpful and exceptional service. Responsibilities include guest check-in/out, and assisting across the hotel's areas such as the Bakery Café, Guest Kitchen, e-room and meeting rooms.

Qualified candidates will have customer service experience, strong English skills, and the ability to multitask in a fast-paced environment.

Qualifications

Customer service experience is required, preferably in a hotel or related field.
Must have schedule flexibility for both AM/PM shifts, weekends and holidays
Requires strong command of the English language to include speaking, reading and writing
Ability to learn quickly and work in fast paced position with guest interaction
Must be able to multi-task
Must be 18 years or older
A true desire to satisfy the needs of others in a fast paced environment
High school diploma or equivalent required
Ability to lift, pull, and push moderate weight (minimum of 20 lbs)
Must possess basic computer skills, i.e. Word, Excel, etc.

Responsibilities

Greet guests and manage check-in/check-out at the Hotel Host Stand.
Assist in the Bakery Café, Guest Kitchen, e-room and TV den as needed.
Support servicing of meeting rooms and maintain a clean, comfortable environment.