Hotel Guest Experience Host

Hyatt Place; Atlanta (GA); On-site; USD 16,531 - 24,796; Full time

Job summary

Hyatt Place in Atlanta is seeking dedicated Hotel Hosts to deliver high-quality guest service and teamwork. In this role, you will create welcoming experiences while maintaining a clean environment. Responsibilities include handling guest check-ins, serving in the Bakery Café, and ensuring overall guest satisfaction.

The ideal candidate has customer service experience and a strong command of the English language. Flexible scheduling is required, and a high school diploma is a must for this vibrant, fast-paced hotel environment.

Qualifications

• Customer service experience is required, preferably in a hotel or related field.
• Must have schedule flexibility for both AM/PM shifts, weekends and holidays.
• Requires strong command of the English language to include speaking, reading and writing.
• Ability to learn quickly and work in fast-paced position with guest interaction.
• Must be able to multi-task.
• Must be 18 years or older.
• A true desire to satisfy the needs of others in a fast-paced environment.
• Ability to lift, pull, and push moderate weight (minimum of 20 lbs).

Responsibilities

• Create an exceptional experience for guests through welcoming and helpful service.
• Maintain a clean, comfortable and inviting hotel environment.
• Serve in various areas including the Bakery Café and meeting rooms.
• Handle guest check in and check out processes.

Skills

Customer service

Strong English language skills

Multi-tasking

Flexibility

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Hyatt Place in Atlanta is seeking dedicated Hotel Hosts to deliver high-quality guest service and teamwork. In this role, you will create welcoming experiences while maintaining a clean environment. Responsibilities include handling guest check-ins, serving in the Bakery Café, and ensuring overall guest satisfaction.

The ideal candidate has customer service experience and a strong command of the English language. Flexible scheduling is required, and a high school diploma is a must for this vibrant, fast-paced hotel environment.