Hotel Guest Experience Host - Flexible Shifts

Hyatt Hotels Corporation; Fairfax (VA); On-site; USD 19,000 - 25,000; Full time

Job summary

Hyatt Hotels Corporation invites applications for a Guest Services Host role. This full-time, hourly position offers the Hyatt Place experience focused on guest satisfaction, cleanliness, and teamwork.

Starting pay is $16.00 per hour, with opportunities to grow within a renowned hospitality brand. Applicants should have strong English communication, customer service background, and flexibility for AM/PM shifts, weekends, and holidays.

Qualifications

• Customer service experience is required, preferably in a hotel or related field.
• Schedule flexibility for both AM/PM shifts, weekends and holidays.
• Strong command of the English language to include speaking, reading and writing.
• Ability to learn quickly and work in fast paced position with guest interaction.
• Must be able to multi-task.
• Must be 18 years or older.
• High school diploma or equivalent required.
• Ability to lift, pull, and push moderate weight (minimum of 20 lbs).
• Basic computer skills, e.g. Word, Excel.

Responsibilities

• Manage the Hotel Host Stand, the Bakery Café, the Guest Kitchen, the e-room and the TV den, guest check in and out and the servicing of the meeting rooms.
• Provide welcoming, helpful and exceptional service, creating a warm hotel experience for guests.

Skills

Customer service

Multitasking

English proficiency

Education

High school diploma or equivalent

Job description

Hyatt Hotels Corporation invites applications for a Guest Services Host role. This full-time, hourly position offers the Hyatt Place experience focused on guest satisfaction, cleanliness, and teamwork.

Starting pay is $16.00 per hour, with opportunities to grow within a renowned hospitality brand. Applicants should have strong English communication, customer service background, and flexibility for AM/PM shifts, weekends, and holidays.