Hotel Guest Experience Host

Hyatt Hotels Corporation; San Antonio, Northern (TX, KY); Hybrid; USD 28,000 - 34,000; Full time

Job summary

Hyatt Hotels Corporation is seeking a Hotel Host to deliver welcoming, high-standard guest service across hotel amenities such as the Host Stand, Bakery Café, Guest Kitchen, e-room and TV den. You will assist with check-in/out and ensure a clean, inviting environment, contributing to an exceptional guest experience.

Applicants should have hospitality customer service experience, be 18+, and able to work AM/PM shifts including weekends/holidays.

Qualifications

• Customer service experience is required, preferably in hospitality or hotel-related field.
• Must have schedule flexibility for AM/PM shifts, weekends and holidays.
• Requires strong command of the English language (speaking, reading, writing).
• Ability to learn quickly and work in a fast-paced guest-facing role.
• Must be able to multi-task in a dynamic environment.
• Must be 18 years or older.
• A true desire to satisfy guests in a fast-paced setting.
• High school diploma or equivalent required.

Responsibilities

• Greet and assist guests at the Hotel Host Stand and hotel outlets.
• Support operations across Bakery Café, Guest Kitchen, e-room and TV den.
• Handle guest check-in/out with accuracy and courtesy.
• Maintain a clean, comfortable, and inviting environment.
• Assist with servicing meeting rooms and events as needed.

Skills

Customer service

Flexible shifts

English proficiency

Multi-tasking

18+ years old

Education

High school diploma

Tools

Word

Excel

Job description

Hyatt Hotels Corporation is seeking a Hotel Host to deliver welcoming, high-standard guest service across hotel amenities such as the Host Stand, Bakery Café, Guest Kitchen, e-room and TV den. You will assist with check-in/out and ensure a clean, inviting environment, contributing to an exceptional guest experience.

Applicants should have hospitality customer service experience, be 18+, and able to work AM/PM shifts including weekends/holidays.