Hotel GM: Experience & Operations Leader

MERCER MANAGEMENT & DEVELOPMENT INC; Stafford Township (NJ); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive compensation

Paid time off

Holiday pay

Growth opportunities

Job summary

Gulph Creek Hotels is seeking an experienced General Manager to lead the Holiday Inn team in Manahawkin, NJ. This role oversees a multiproperty hospitality operation including a restaurant and an adventure park, driving guest experiences and service excellence.

The GM will lead operations, finance, and guest relations, recruit and develop staff, and collaborate with ownership and corporate leadership to meet brand standards and financial goals.

Qualifications

• Previous experience in hotel management, preferably as a General Manager or in a senior hotel leadership role.
• Strong leadership, communication, organizational, and problem-solving skills.
• Experience managing budgets, financial reports, labor costs, and operational performance.
• Ability to lead multiple departments and manage competing priorities in a fast-paced environment.
• A strong commitment to guest satisfaction, team development, and operational excellence.
• Restaurant, food and beverage, or entertainment venue management experience is a plus.
• Flexibility to work varying schedules, including weekends and holidays, as needed.

Responsibilities

• Oversee daily hotel operations to ensure guest satisfaction, operational efficiency, and compliance with brand standards.
• Recruit, train, develop, and motivate team members while fostering a positive, collaborative workplace culture.
• Manage budgets, control expenses, monitor revenue, and implement strategies to achieve financial goals.
• Collaborate with Restaurant & Adventure Park Operations to support seamless operations, maintain service standards, and create memorable guest experiences across the property.
• Address guest concerns professionally and promptly while maintaining high standards of hospitality.
• Partner with sales and revenue teams to maximize occupancy and profitability.
• Ensure compliance with company policies, brand requirements, health and safety regulations.
• Maintain strong communication with ownership, corporate leadership, department heads, and team members to support overall property success.

Skills

Hotel management

Leadership

Communication

Budget management

Operations management

Guest satisfaction

Job description

Gulph Creek Hotels is seeking an experienced General Manager to lead the Holiday Inn team in Manahawkin, NJ. This role oversees a multiproperty hospitality operation including a restaurant and an adventure park, driving guest experiences and service excellence.

The GM will lead operations, finance, and guest relations, recruit and develop staff, and collaborate with ownership and corporate leadership to meet brand standards and financial goals.