Hotel GM: Waterpark & Guest Experience Leader

Holiday Inn; Omaha (NE); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

100% employer-paid health insurance

401(k) retirement plan after one year

Dental insurance

Vision insurance

IHG hotel discounts

Job summary

Holiday Inn Downtown Waterpark is seeking a General Manager to lead the hotel’s operations, financial performance, and guest experience. You will provide hands-on leadership, manage budgets, and drive revenue and service excellence across all departments.

The role requires developing a strong team, maintaining brand standards, and delivering results. The position offers comprehensive benefits and growth opportunities within a recognized IHG-branded hotel network.

Qualifications

• Minimum of 3–5 years of progressive hotel management experience.
• Experience with hotel budgeting, forecasting, payroll, labor management, and financial reporting.
• Strong understanding of hotel operations and departmental functions.
• Leadership experience developing department heads and hourly associates.

Responsibilities

• Provide overall leadership and direction for all hotel departments and operations.
• Drive profitability through effective management of revenue, labor, expenses, and departmental performance.
• Review financial statements, forecasts, budgets, payroll, and operating results and take corrective action when needed.
• Recruit, train, coach, and develop department leaders and hotel associates.
• Maintain high standards for guest service, cleanliness, safety, and overall hotel presentation.

Skills

Hotel management

Budgeting and forecasting

Staff development

Guest-service excellence

PMS / Microsoft Office

Tools

PMS systems

Microsoft Office

Job description

Holiday Inn Downtown Waterpark is seeking a General Manager to lead the hotel’s operations, financial performance, and guest experience. You will provide hands-on leadership, manage budgets, and drive revenue and service excellence across all departments.

The role requires developing a strong team, maintaining brand standards, and delivering results. The position offers comprehensive benefits and growth opportunities within a recognized IHG-branded hotel network.