General Manager

Gulph Creek Hotels

Macungie (Lehigh County)

On-site

USD 90,000 - 140,000

Full time

10 days ago

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Benefits offered by this job

Competitive Compensation
Paid Time Off
Holiday Pay
Opportunities for Professional Growth

Job summary

Gulph Creek Hotels is seeking a results-driven General Manager to lead the Holiday Inn in Manahawkin, NJ. This hands-on role requires inspiring leadership across hotel operations, restaurant, and an adventure park to deliver exceptional guest experiences.

You will drive financial performance, ensure brand standards, and foster teamwork, professionalism, and growth within a dynamic hospitality environment. The position offers competitive compensation, benefits, and opportunities for professional

Qualifications

  • Experience in hotel management at GM level preferred.
  • Strong leadership, communication, organizational and problem-solving skills.
  • Experience managing budgets, financial reports, labor costs, and operational performance.
  • Ability to lead multiple departments in a fast-paced environment.
  • Commitment to guest satisfaction, team development, and operational excellence.
  • Experience in restaurant/food & beverage or entertainment venue management is a plus.
  • Flexibility to work varied schedules, including weekends and holidays.

Responsibilities

  • Oversee daily hotel operations to ensure guest satisfaction and brand standards.
  • Recruit, train, and motivate team members and maintain a positive workplace culture.
  • Manage budgets, expenses, revenue, and financial performance.
  • Lead Restaurant & Adventure Park operations to deliver memorable guest experiences.
  • Address guest concerns professionally and promptly.
  • Collaborate with sales and revenue teams to maximize occupancy and profitability.
  • Ensure compliance with safety, health, and employment regulations.
  • Maintain clear communication with ownership and corporate leadership.

Skills

Leadership
Guest service
Operations management
Budgeting
Team building
Communication

Job description

Are you a passionate hospitality leader who thrives in a fast-paced environment and knows how to create exceptional guest experiences? We are seeking an experienced, motivated, and results-driven General Manager to lead our Holiday Inn team in Manahawkin, NJ!

This exciting property features a restaurant and an adventure park , offering a unique opportunity to oversee a dynamic hospitality operation with multiple guest experiences. We are looking for a hands-on leader who can inspire their team, drive operational excellence, and deliver outstanding service across all areas of the property.

This property is managed by Gulph Creek Hotels (Wayne, PA) . Join a company that values hospitality, teamwork, leadership, professionalism, and growth!

KEY RESPONSIBILITIES
  • Hotel Operations: Oversee daily hotel operations to ensure exceptional guest satisfaction, operational efficiency, and compliance with brand standards.
  • Team Leadership: Recruit, train, develop, and motivate team members while fostering a positive, collaborative workplace culture.
  • Financial Performance: Manage budgets, control expenses, monitor revenue, and implement strategies to achieve financial goals.
  • Restaurant & Adventure Park Operations: Collaborate with department leaders to support seamless operations, maintain service standards, and create memorable guest experiences across the property.
  • Guest Relations: Address guest concerns professionally and promptly while maintaining high standards of hospitality.
  • Sales & Revenue Growth: Partner with sales and revenue management teams to maximize occupancy, revenue, and profitability.
  • Safety & Compliance: Ensure compliance with company policies, brand requirements, health and safety regulations, and applicable employment laws.
  • Communication & Accountability: Maintain strong communication with ownership, corporate leadership, department heads, and team members to support overall property success.
QUALIFICATIONS
  • Previous experience in hotel management, preferably as a General Manager or in a senior hotel leadership role.
  • Strong leadership, communication, organizational, and problem-solving skills.
  • Experience managing budgets, financial reports, labor costs, and operational performance.
  • Ability to lead multiple departments and manage competing priorities in a fast-paced environment.
  • A strong commitment to guest satisfaction, team development, and operational excellence.
  • Restaurant, food and beverage, or entertainment venue management experience is a plus.
  • Flexibility to work varying schedules, including weekends and holidays, as needed.
WHY WORK WITH GULPH CREEK HOTELS?
  • Competitive Compensation
  • Paid Time Off / Vacation Time
  • Holiday Pay
  • Opportunities for Professional Growth and Development
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