Hotel General Manager: Profit & Guest Experience Leader

Highgate

San Jose (CA)

On-site

USD 110,000 - 160,000

Full time

3 days ago
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Benefits offered by this job

Medical insurance
Dental insurance
Vision insurance
401(k) Retirement Plan with employer
Paid holidays
Paid vacation
Paid sick leave
Employee assistance program
Tuition reimbursement

Job summary

Highgate Hotels is seeking a General Manager for the Residence Inn San Jose. You will drive profitability through revenue generation, cost control, and exceptional guest service while growing and mentoring the hotel leadership team.

The role requires leadership in operations, sales efforts, and adherence to Highgate standards across all departments; you will report to the Regional Director of Operations and partner with the Sales Director to maximize performance.

Qualifications

  • Progressive hotel management experience with proven leadership.
  • Experience in budgeting and financial reporting.
  • Strong training and development focus for managers.
  • Proven ability to drive sales and guest satisfaction.
  • Excellent communication and team-building skills.

Responsibilities

  • Tour operating departments daily and adjust as needed with department heads.
  • Lead weekly staff meetings and manager training per Highgate standards.
  • Meet all financial review dates and corporate programs in a timely fashion.
  • Develop managers for future advancement through training programs.
  • Forecast monthly the hotel's financial position and analyze data.

Skills

Hotel management
Budgeting
Staff training
Sales leadership
Guest relations

Job description

Highgate Hotels is seeking a General Manager for the Residence Inn San Jose. You will drive profitability through revenue generation, cost control, and exceptional guest service while growing and mentoring the hotel leadership team.

The role requires leadership in operations, sales efforts, and adherence to Highgate standards across all departments; you will report to the Regional Director of Operations and partner with the Sales Director to maximize performance.

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