Hotel General Manager: Lead Teams, Elevate Guest Experience

Woosrping Suites Winston-Salem Haynes Mall; Winston-Salem (NC); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, vision, life, anddisb

Job summary

Concord Hospitality seeks an experienced General Manager to lead a team and ensure exceptional hotel operations at a Winston-Salem property. The role involves hiring, motivating, and guiding management while serving as the liaison between the hotel brand, owners, and Concord.

The GM will oversee operations, drive brand standards, manage budgets, and foster a Great Place to Work culture, with a focus on guest satisfaction and community engagement.

Qualifications

• Proven experience as an Economy Extended Stay General Manager or in select service hotel operations.
• Strong sales and networking skills with a track record of driving financial results.
• Excellent leadership abilities, including hiring, mentoring, and team motivation.
• Organized, detail-oriented, and results-driven.
• Prior GM experience preferred.

Responsibilities

• Hire, mentor, and lead a passionate management team aligned with company values.
• Assist with stripping rooms, folding laundry, common area cleanliness, and bi-weekly room inspections.
• Oversee hotel operations, ensuring brand standards and training are met.
• Manage budgets, supplies, and deadlines to achieve financial targets.
• Represent the hotel in networking with city officials and community stakeholders.
• Drive guest satisfaction scores (GSS) through effective leadership and service excellence.
• Foster a positive work environment that rewards and recognizes team achievements.
• This is not an all encompassing responsibility list.

Skills

GM experience

Sales & networking

Leadership

Team motivation

Job description

Concord Hospitality seeks an experienced General Manager to lead a team and ensure exceptional hotel operations at a Winston-Salem property. The role involves hiring, motivating, and guiding management while serving as the liaison between the hotel brand, owners, and Concord.

The GM will oversee operations, drive brand standards, manage budgets, and foster a Great Place to Work culture, with a focus on guest satisfaction and community engagement.