Hotel Operations Leader: Drive Profit & Guest Experience

HHM Hotels; Southington (CT); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental and Vision Health Ins.

401k Company Match

Paid Time Off

Travel Discounts

Commuter Transit and Parking Benefits

Quarterly Bonuses and Incentives

Educational/Professional Development

Technology Reimbursements

Job summary

HHM Hotels is seeking a General Manager in Southington, CT to lead all hotel operations and drive guest satisfaction while maximizing profitability. The role emphasizes staff development, operational excellence, and strategic planning to achieve budget goals.

Responsibilities include overseeing front desk, housekeeping, and maintenance, implementing service standards, and cultivating a culture of accountability and continuous improvement.

Qualifications

• Previous hotel management experience required.
• Associate or Bachelor’s Degree in Business, Hospitality or related field.

Responsibilities

• Lead, inspire, and mentor a diverse hotel team to deliver exceptional service and performance.
• Develop and execute revenue strategies to maximize profit and manage expenses.
• Oversee front office, housekeeping, maintenance, and overall hotel operations for efficiency and quality.

Skills

Leadership

Guest experience

Financial acumen

Operational excellence

Employee development

Strategic planning

Education

Associate degree in Business/ Hospitality

Bachelor's degree in Business/ Hospitality

Job description

HHM Hotels is seeking a General Manager in Southington, CT to lead all hotel operations and drive guest satisfaction while maximizing profitability. The role emphasizes staff development, operational excellence, and strategic planning to achieve budget goals.

Responsibilities include overseeing front desk, housekeeping, and maintenance, implementing service standards, and cultivating a culture of accountability and continuous improvement.