Hotel General Manager — Lead Ops & Guest Experience

ZMC Hotels; Homestead (Allegheny County); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

401(k)

Bonus based on performance

Dental insurance

Employee discounts

Job summary

ZMC Hotels is searching for a dynamic General Manager to lead the team at the Comfort Suites in Independence, Missouri. This role is pivotal to the hotel’s success, focusing on motivating staff, engaging with guests, and ensuring exceptional service quality.

The ideal candidate will oversee all hotel operations, drive sales, mentor employees, control budgets, and maintain financial performance. Benefits include health insurance, paid time off after 60 days, a 401k plan, and a monthly bonus program.

Qualifications

• Ability to handle daily operations and oversee all hotel areas.
• Capability to market hotel's services to exceed guest expectations.
• Experience in recruiting, hiring, and retaining top talent.
• Strong financial management skills and ability to track performance.

Responsibilities

• Lead daily hotel operations and ensure guest satisfaction.
• Motivate and mentor hotel staff.
• Create annual budgets and explain financial reports.
• Ensure cleanliness and safety within the hotel.

Skills

Leadership skills

Sales leadership

Financial performance management

Employee mentoring

Job description

ZMC Hotels is searching for a dynamic General Manager to lead the team at the Comfort Suites in Independence, Missouri. This role is pivotal to the hotel’s success, focusing on motivating staff, engaging with guests, and ensuring exceptional service quality.

The ideal candidate will oversee all hotel operations, drive sales, mentor employees, control budgets, and maintain financial performance. Benefits include health insurance, paid time off after 60 days, a 401k plan, and a monthly bonus program.