General Manager

ZMC Hotels; Homestead (Allegheny County); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

401(k)

Bonus based on performance

Dental insurance

Employee discounts

Job summary

ZMC Hotels is searching for a dynamic General Manager to lead the team at the Comfort Suites in Independence, Missouri. This role is pivotal to the hotel’s success, focusing on motivating staff, engaging with guests, and ensuring exceptional service quality.

The ideal candidate will oversee all hotel operations, drive sales, mentor employees, control budgets, and maintain financial performance. Benefits include health insurance, paid time off after 60 days, a 401k plan, and a monthly bonus program.

Qualifications

• Ability to handle daily operations and oversee all hotel areas.
• Capability to market hotel's services to exceed guest expectations.
• Experience in recruiting, hiring, and retaining top talent.
• Strong financial management skills and ability to track performance.

Responsibilities

• Lead daily hotel operations and ensure guest satisfaction.
• Motivate and mentor hotel staff.
• Create annual budgets and explain financial reports.
• Ensure cleanliness and safety within the hotel.

Skills

Leadership skills

Sales leadership

Financial performance management

Employee mentoring

Job description

Benefits

• Health insurance
• Paid time off
• Vision insurance
• 401(k)
• Bonus based on performance
• Dental insurance
• Employee discounts

We are looking for a dynamic General Manager to lead our dedicated team at the Comfort Suites in Independence, Missouri.

General Manager

Our General Managers hold one of the most important roles at the hotel. They are the hotel’s leader. They motivate managers. Inspire employees. Engage with guests. All while running an efficient and profitable business that delivers a superior guest experience.

This job might be for you if you:

• Can handle the daily operations and oversee all areas of the hotel including front office, housekeeping, breakfast, maintenance, night audit, guest satisfaction, and sales.
• Are capable to successfully market the hotel's quality product and services with the goal of exceeding guests’ expectations.
• Are sharp at and will provide sales leadership and implement plans to achieve profitability goals.
• Know how to recruit, hire, train and retain top talent that will give the WOW experience to all guests.
• Have the ability to not only supervise hotel employees but mentor and motivate them as well.
• Are passionate and will help guests out as quickly and awesomely as possible.
• Know how to work with departments to achieve budgets and build strong working relationships.
• Will motivate and ensure the cleanliness and safety of the hotel.
• Are capable at creating the hotel’s annual budget and track performance throughout the year.
• Can produce and effectively explain the monthly financial reports.
• Have the ability to deliver strong financial performance while maintaining guests relations.
• Enjoy collaboration and learning with other ZMC Hotels General Managers.

Join the Comfort Suites where we provide the best in services to our guests and where we support and develop our team.

This position provides:

• Monthly Bonus program.
• Health, Dental insurance and Vision Discount plans.
• Paid Time Off (PTO) after only 60 days employment.
• 401k plan to help you plan for your future.
• Discounted hotel rooms.
• A great work environment with an engaged team.