Hotel General Manager: Lead Guest Experience & Revenue

Remington Hospitality; Santa Fe (NM); On-site; USD 145,000 - 165,000; Full time

Benefits offered by this job

Base salary package

Quarterly bonus

Health benefits

Retirement plan 401(k)

Paid time off

Employee discounts

Career development

Culture of excellence

Job summary

Remington Hospitality is seeking a General Manager in Santa Fe, NM to oversee the full operation of the hotel and all outlets, including F&B, sales, engineering, HR and accounting. You will lead the 5 Key Drivers identified by the management company, driving revenue, guest satisfaction and team performance across a 24/7 operation. You will coach leaders and ensure consistent service excellence across departments.

Qualifications

• Bachelor's degree required in hotel management or related field.
• Minimum 3 years' experience in hotel operations or food & beverage.
• Strong business communication and presentation skills.

Responsibilities

• Lead hotel operations, F&B, sales, engineering, HR and accounting.
• Drive guest satisfaction and respond to guest needs.
• Forecast revenues and manage P&L to grow profits.
• Lead the Executive Committee to achieve property goals.
• Ensure compliance and maintain high product quality for bookings.

Skills

Leadership

Communication

Hotel operations

Forecasting/RevPAR

Education

Bachelor's degree in Hotel Management or related field

Tools

Microsoft Suite

Job description

Remington Hospitality is seeking a General Manager in Santa Fe, NM to oversee the full operation of the hotel and all outlets, including F&B, sales, engineering, HR and accounting. You will lead the 5 Key Drivers identified by the management company, driving revenue, guest satisfaction and team performance across a 24/7 operation. You will coach leaders and ensure consistent service excellence across departments.