Hotel General Manager: Lead Guest Experience & Revenue

One Ocean Resort & Spa; New Jersey; Hybrid; USD 90,000 - 120,000; Full time

Job summary

Hampton Inn Parsippany is seeking a General Manager to oversee all hotel operations, including rooms, F&B, sales, engineering, HR and accounting. The role demands leadership of the Executive Committee and delivery of company standards to maximize guest satisfaction and profitability.

The ideal candidate will have a Bachelor's degree in Hotel Management, at least 3 years in hotel operations, and strong communication skills.

Qualifications

• Bachelor's degree in Hotel Management or related business field preferred.
• Minimum 3 years' experience in Rooms and/or Food & Beverage.
• Strong verbal and written business communication skills.
• Proven ability to lead a team and present to leadership as well as hourly staff.
• Knowledge of federal, state and local employment laws.
• Proficiency with Microsoft Office.
• Willingness to travel occasionally.

Responsibilities

• Lead hotel operations across departments to meet company standards.
• Develop and assure achievement of revenues and profits with forecasting and P&L management.
• Coach and develop leaders to exceed performance expectations.
• Ensure compliance and maintain product quality to maximize bookings.
• Resolve guest issues and maintain guest satisfaction.
• Coordinate programs to improve guest service.

Job description

Hampton Inn Parsippany is seeking a General Manager to oversee all hotel operations, including rooms, F&B, sales, engineering, HR and accounting. The role demands leadership of the Executive Committee and delivery of company standards to maximize guest satisfaction and profitability.

The ideal candidate will have a Bachelor's degree in Hotel Management, at least 3 years in hotel operations, and strong communication skills.