Guest Experience Operations Supervisor

Pier House; New Jersey; Hybrid; USD 19,000 - 25,000; Full time

Job summary

Hampton Inn Parsippany is seeking a dedicated housekeeping team member. You will inspect guest rooms and public areas daily, train new staff, and ensure all tasks meet company standards. The role involves coordinating with team members to deliver excellent guest experiences.

The position includes flexible shifts, including nights, weekends, and holidays, and requires strong communication and physical ability for desk work and occasional lifting. Join a collaborative hotel team in Parsippany, NJ.

Qualifications

• Hard-working with self-initiative.
• Ability to communicate effectively verbally and in writing.
• Enjoy working as part of a team to create great guest experiences.

Responsibilities

• Prepare staff schedules and distribute reports.
• Inspect guest rooms and public areas daily.
• Train and supervise new associates and provide ongoing training.
• Check for early make-ups, special requests and VIPs.
• Maintain written records for lost and found.
• Run departure reports and verify rooms in your section.
• Write up work orders for repairs and report safety hazards to management.

Skills

Teamwork

Communication

Self-motivation

Job description

Hampton Inn Parsippany is seeking a dedicated housekeeping team member. You will inspect guest rooms and public areas daily, train new staff, and ensure all tasks meet company standards. The role involves coordinating with team members to deliver excellent guest experiences.

The position includes flexible shifts, including nights, weekends, and holidays, and requires strong communication and physical ability for desk work and occasional lifting. Join a collaborative hotel team in Parsippany, NJ.