Hotel General Manager - Lead Guest Experience & Profit

Arbor Lodging; West Des Moines (IA); Sur place; USD 90 000 - 150 000; Plein temps

Avantages offerts par ce poste

Competitive salary

401k with company match

Medical, Dental, and Vision insurance

Wellness benefits

Résumé du poste

Arbor Lodging Management is seeking a General Manager to lead hotel operations, drive profitability, and ensure an exceptional guest experience across all departments. You will set strategic direction, monitor P&L, and foster a culture of hospitality, teamwork, and accountability.

The role requires AGM experience, a proven track record managing large teams, and a Bachelor’s degree in Hotel Management or Business Administration. A competitive salary and comprehensive benefits package are offered.

Qualifications

• 5+ years’ experience in progressive hotel roles.
• AGM/AGM-level experience required.
• Bachelor’s degree in Hotel Management or Business Administration preferred.

Responsabilités

• Oversees all aspects of the hotel including front office, sales, housekeeping, human resources, food and beverage, maintenance, and accounting.
• Is the model and example for maintaining a friendly, attentive, and service-oriented demeanor in all interactions with guests and hotel staff.
• Keeps open communication between leaders within the hotel staff and work to develop a high-quality staff that is aligned with the high level of guest service that is expected.
• Accurately manages financials, P&L, and payroll to maintain profitability.
• Ensures compliance with local and state requirements for licensing and permits.

Connaissances

Leadership

Staff development

Time management

People management

Formation

Bachelor’s degree in Hotel Management or Business Administration

Description du poste

Arbor Lodging Management is seeking a General Manager to lead hotel operations, drive profitability, and ensure an exceptional guest experience across all departments. You will set strategic direction, monitor P&L, and foster a culture of hospitality, teamwork, and accountability.

The role requires AGM experience, a proven track record managing large teams, and a Bachelor’s degree in Hotel Management or Business Administration. A competitive salary and comprehensive benefits package are offered.