Hotel General Manager: Lead Growth & Guest Experience

Midas Hospitality; Fraser (CO); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) with company match

Paid time off (PTO)

Employee travel discounts

Employee recognition programs

EAP

Job summary

Midas Hospitality seeks an experienced General Manager to lead all hotel operations and drive financial performance. This role requires strategic, hands-on leadership to build high-performing teams, ensure brand compliance, and deliver exceptional guest experiences across departments.

The GM will oversee budgeting, forecasting, and profitability initiatives while partnering with Sales and Revenue Management to maximize occupancy and market share. A people-first leadership style is essential.

Qualifications

• Experience leading hotel operations at GM/AGM level.
• Strong financial management including P&L, budgets, and labor controls.
• Proven ability to lead diverse teams and drive service excellence.
• Knowledge of revenue management and market positioning.
• Proficiency with property management systems and reporting tools.

Responsibilities

• Oversee all hotel departments including Front Office, Housekeeping, Food & Beverage, and other operational teams.
• Recruit, train, coach, develop, and recognize associates while fostering an inclusive workplace culture.
• Establish clear performance expectations and hold leadership teams accountable for achieving goals.
• Drive guest satisfaction initiatives by maintaining high service standards and addressing escalated concerns.
• Manage hotel financial performance including budgets, forecasting, P&L, labor costs, and profitability initiatives.
• Analyze financial reports, operating statements, and KPIs to identify opportunities for increased revenue and efficiency.
• Partner with Sales and Revenue Management to maximize occupancy, ADR, RevPAR, market share, and overall hotel performance.
• Ensure compliance with brand standards, local regulations, and safety procedures.

Skills

Hotel operations

Leadership

PMS proficiency

Revenue management

Budgeting & forecasting

Staff development

Guest satisfaction

Communication

Problem solving

MS Office

Tools

PMS

Microsoft Office

Job description

Midas Hospitality seeks an experienced General Manager to lead all hotel operations and drive financial performance. This role requires strategic, hands-on leadership to build high-performing teams, ensure brand compliance, and deliver exceptional guest experiences across departments.

The GM will oversee budgeting, forecasting, and profitability initiatives while partnering with Sales and Revenue Management to maximize occupancy and market share. A people-first leadership style is essential.