Hotel General Manager — Launch & Lead New Property

Hampton Inn Alston; Cary (NC); On-site; USD 95,000 - 105,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

401(k) with company matching

Paid time off

Team Member Recognition Program

Discounts on hotel stays

Growth opportunities

Job summary

Hampton Inn Raleigh Cary Alston Town Center, Cary, NC, is seeking a General Manager to lead the opening and ongoing operations of the brand-new property. You will build and mentor the inaugural leadership team, shape culture, and set the standard for guest experiences from day one.

As GM, you will oversee all aspects of hotel operations, drive profitability, and ensure exceptional service. Hilton experience is highly preferred, with a focus on strategic planning and team development.

Qualifications

• 4+ years of hotel management experience, including 2 years in a General Manager role.
• Hilton experience highly preferred.
• Strong leadership and financial management skills.
• Excellent communication and interpersonal abilities.

Responsibilities

• Oversee all hotel operations, ensuring guest satisfaction, safety, and compliance with brand standards.
• Manage hotel staff across all departments, providing leadership, training, and support.
• Monitor financial performance and implement strategies to improve profitability.
• Develop and execute sales and marketing strategies to increase occupancy and revenue.
• Ensure the hotel complies with all legal and regulatory requirements.
• Handle guest feedback and complaints, ensuring high levels of satisfaction and loyalty.
• Work with department heads to create operational plans and set performance goals.
• Foster a positive workplace culture and ensure ongoing team member development.
• Manage inventory and ordering, ensuring efficient and cost-effective operations.

Skills

Hotel management

GM experience

Leadership

Financial management

Communication

Guest service

Job description

Hampton Inn Raleigh Cary Alston Town Center, Cary, NC, is seeking a General Manager to lead the opening and ongoing operations of the brand-new property. You will build and mentor the inaugural leadership team, shape culture, and set the standard for guest experiences from day one.

As GM, you will oversee all aspects of hotel operations, drive profitability, and ensure exceptional service. Hilton experience is highly preferred, with a focus on strategic planning and team development.