General Manager

Parks Hospitality Group; Cary (NC); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Health benefits from day 1

Bonus plan

401(k) match

PTO incl. bereavement and parental

Fitness reimbursement

Cell phone reimbursement

Discounted hotel rates

Growth opportunities

Job summary

Parks Hospitality Group is seeking a General Manager for the Hilton Garden Inn Raleigh-Cary to lead all hotel operations and drive guest satisfaction, safety, and brand compliance.

You will manage all departments, develop profitability strategies, and mentor a talented team while ensuring exceptional service and a strong local presence.

Join a team recognized as a Best Place to Work, with comprehensive benefits and opportunities for growth in a dynamic hospitality group.

Qualifications

• 4+ years of General Manager experience required.
• Prior Hilton brand experience required.
• Strong leadership and financial management skills.
• Excellent communication and interpersonal abilities.

Responsibilities

• Oversee all hotel operations, ensuring guest satisfaction, safety, and compliance with brand standards.
• Manage hotel staff across all departments, providing leadership, training, and support.
• Monitor financial performance and implement strategies to improve profitability.
• Develop and execute sales and marketing strategies to increase occupancy and revenue.
• Ensure the hotel complies with all legal and regulatory requirements.
• Handle guest feedback and complaints, ensuring high levels of satisfaction and loyalty.
• Work with department heads to create operational plans and set performance goals.
• Foster a positive workplace culture and ensure ongoing team member development.
• Manage inventory and ordering, ensuring efficient and cost-effective operations.

Skills

General Manager experience

Hilton brand experience

Leadership

Financial management

Communication

Job description

Join Our Team as a General Manager at theHilton Garden Inn Raleigh-Cary!

What You’ll Do:

• Oversee all hotel operations, ensuring guest satisfaction, safety, and compliance with brand standards.
• Manage hotel staff across all departments, providing leadership, training, and support.
• Monitor financial performance and implement strategies to improve profitability.
• Develop and execute sales and marketing strategies to increase occupancy and revenue.
• Ensure the hotel complies with all legal and regulatory requirements.
• Handle guest feedback and complaints, ensuring high levels of satisfaction and loyalty.
• Work with department heads to create operational plans and set performance goals.
• Foster a positive workplace culture and ensure ongoing team member development.
• Manage inventory and ordering, ensuring efficient and cost-effective operations.

What You’ll Need:

• At least 4 years of General Manager experience required.
• Prior Hilton brand experience is required.
• Strong leadership and financial management skills.
• Excellent communication and interpersonal abilities.

Why You’ll Love Working Here:

• Immediate medical, vision, and dental benefits starting on your very first day.
• Generous bonus plan based on a percentage of annual base salary
• Save for the future with our 401(k) plan, including a 50% company match on contributions up to 6% of annual salary.
• Paid time off (PTO) for all team members, including bereavement leave and parental leave.
• Monthly fitness and health program, up to $120/month reimbursement.
• Monthly cell phone reimbursement.
• Explore the globe with heavily discounted room rates at brand hotels worldwide for you and your family.
• Opportunities for personal and professional growth within Parks Hospitality Group, a company recognized as a Best Place to Work.

About Us:

At Parks Hospitality Group, we strive for excellence in everything we do. Our team is dedicated to delivering outstanding service and creating memorable experiences for our guests. We offer a supportive and collaborative environment where you can grow professionally and be recognized for your contributions.