General Manager

hilton garden inn; Cary (NC); On-site; USD 110,000 - 120,000; Full time

Benefits offered by this job

Health benefits day one

Bonus program

401(k) match

PTO

Discounted hotel rates

Growth opportunities

Job summary

Parks Hospitality Group is seeking a General Manager for the Hilton Garden Inn Raleigh-Cary in Cary, NC. You will oversee all hotel operations, lead teams across departments, and drive profitability while ensuring brand standards and guest satisfaction.

Ideal candidates have 4+ years in GM roles, Hilton brand experience, strong leadership, and financial management skills, paired with excellent communication and stakeholder management.

Qualifications

• 4+ years of General Manager experience required.
• Experience with Hilton brands preferred.
• Strong leadership and financial management skills.
• Excellent communication and interpersonal abilities.

Responsibilities

• Oversee all hotel operations, ensuring guest satisfaction and brand standards.
• Lead staff across departments, providing training and support.
• Monitor financial performance and drive profitability.
• Develop and execute sales and marketing plans to increase occupancy.
• Ensure compliance with legal and regulatory requirements.
• Address guest feedback and maintain high satisfaction.
• Collaborate with department heads to set plans and goals.
• Foster a positive culture and ongoing team development.
• Manage inventory and procurement efficiently.

Skills

General Manager experience

Leadership

Financial management

Communication

Job description

3 days ago Requisition ID: 3193

Salary Range: $110,000.00 To $120,000.00 Annually

Join Our Team as a General Manager at the Hilton Garden Inn Raleigh-Cary

Due to an internal promotion, we have an exciting opportunity for a visionary General Manager to take the helm of our property's entire operation. In this premier leadership role, you will be the heartbeat of our hotel - fostering a supportive, collaborative culture across all departments, championing team development, and inspiring your staff to deliver the warm, outstanding hospitality that keeps our guests coming back.

What You’ll Do

• Oversee all hotel operations, ensuring guest satisfaction, safety, and compliance with brand standards.
• Manage hotel staff across all departments, providing leadership, training, and support.
• Monitor financial performance and implement strategies to improve profitability.
• Develop and execute sales and marketing strategies to increase occupancy and revenue.
• Ensure the hotel complies with all legal and regulatory requirements.
• Handle guest feedback and complaints, ensuring high levels of satisfaction and loyalty.
• Work with department heads to create operational plans and set performance goals.
• Foster a positive workplace culture and ensure ongoing team member development.
• Manage inventory and ordering, ensuring efficient and cost-effective operations.

What You’ll Need

• At least 4 years of General Manager experience required.
• Prior Hilton brand experience is required.
• Strong leadership and financial management skills .
• Excellent communication and interpersonal abilities.

Why You’ll Love Working Here

• Immediate medical, vision, and dental benefits starting on your very first day.
• Generous bonus plan based on a percentage of annual base salary
• Save for the future with our 401(k) plan, including a 50% company match on contributions up to 6% of annual salary.
• Paid time off (PTO) for all team members, including bereavement leave and parental leave.
• Monthly fitness and health program, up to $120/month reimbursement.
• Monthly cell phone reimbursement.
• Explore the globe with heavily discounted room rates at brand hotels worldwide for you and your family.
• Opportunities for personal and professional growth within Parks Hospitality Group, a company recognized as a Best Place to Work.

About Us

At Parks Hospitality Group, we strive for excellence in everything we do. Our team is dedicated to delivering outstanding service and creating memorable experiences for our guests. We offer a supportive and collaborative environment where you can grow professionally and be recognized for your contributions.