General Manager

CMC Hotels; Cary (NC); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Quarterly incentive

Paid vacation

Paid personal leave

Seven holidays

BCBS medical insurance

Short-Term & Long-Term Disability

401(k) with company match

Career growth

Job summary

CMC Hotels is seeking a General Manager for the Fairfield Inn & Suites Raleigh Cary to lead hotel operations, drive guest satisfaction, and maximize profitability. You will oversee a culture of accountability and development while collaborating with corporate leadership to meet brand standards.

The ideal candidate brings leadership excellence, a passion for hospitality, and proven ability to grow revenue and lead teams in a dynamic environment.

Qualifications

• Minimum 3–5 years of hotel General Manager experience preferred.
• Marriott brand experience strongly preferred.
• Proven success leading hotel operations, financial performance, and guest satisfaction.

Responsibilities

• Lead daily hotel operations while ensuring exceptional guest satisfaction.
• Recruit, hire, coach, and develop a high-performing leadership team.
• Foster an engaging culture built on accountability, recognition, and teamwork.
• Drive revenue growth while maximizing profitability.
• Analyze financial performance, forecasting, labor productivity, and operating expenses.
• Develop and execute strategic sales and revenue initiatives with the Director of Sales.
• Ensure compliance with Marriott brand standards and company operating procedures.

Skills

Leadership

Coaching

Communication

Problem-solving

Guest experience

Job description

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Lead with Purpose. Inspire Excellence. Grow with CMC Hotels.

At CMC Hotels, we believe our people are the heart of everything we do. For more than 35 years, we have built our success by investing in exceptional leaders who create outstanding guest experiences, develop high-performing teams, and drive meaningful results.

We are seeking a passionate, energetic, and results-oriented General Manager to lead our Fairfield Inn & Suites Raleigh Cary. This is an opportunity to join a company that believes in promoting from within, developing leaders, and providing the tools and support needed to build an exceptional hotel and career.

If you are a servant leader who thrives on coaching others, creating memorable guest experiences, and achieving operational excellence, we invite you to become part of the CMC Hotels family.

Why Join CMC Hotels?

We believe in Growing People. When our associates succeed, our hotels succeed.

Eligible associates enjoy an outstanding benefits package, including:

• Quarterly Performance Incentive Program
• Paid Vacation
• Paid Personal Leave
• Seven Paid Holidays
• Blue Cross Blue Shield Medical Insurance
• Short-Term & Long-Term Disability
• 401(k) with Company Match
• Career Growth Opportunities Throughout Our Portfolio

What You'll Do

As General Manager, you will be responsible for the overall leadership and success of the hotel while creating an engaging environment for both guests and associates.

Responsibilities include:

• Lead daily hotel operations while ensuring exceptional guest satisfaction.
• Recruit, hire, coach, and develop a high-performing leadership team.
• Foster an engaging culture built on accountability, recognition, and teamwork.
• Drive revenue growth while maximizing profitability.
• Analyze financial performance, forecasting, labor productivity, and operating expenses.
• Develop and execute strategic sales and revenue initiatives with the Director of Sales.
• Ensure compliance with Marriott brand standards and company operating procedures.
• Maintain outstanding quality assurance, cleanliness, and guest service scores.
• Champion associate engagement, retention, and professional development.
• Build strong relationships within the local community to increase hotel visibility.
• Lead by example through active involvement with guests and associates.
• Ensure a safe, secure, and well-maintained property.
• Collaborate with corporate leadership to achieve company goals and long-term success.

What We're Looking For

The ideal candidate is an inspiring leader who enjoys developing others while delivering exceptional operational results.

Qualifications include:

• Minimum of 3-5 years of hotel General Manager experience preferred.
• Marriott brand experience strongly preferred.
• Proven success leading hotel operations, financial performance, and guest satisfaction.
• Strong understanding of revenue management, budgeting, forecasting, and labor management.
• Demonstrated ability to recruit, coach, mentor, and retain exceptional teams.
• Outstanding communication and relationship-building skills.
• Strong problem-solving and decision-making abilities.
• Passion for hospitality and creating memorable guest experiences.
• Ability to work a flexible schedule including evenings, weekends, and holidays as business demands.

Success Looks Like

The successful General Manager will consistently:

• Deliver exceptional guest satisfaction scores.
• Build an engaged and accountable team culture.
• Achieve revenue and profitability goals.
• Maintain outstanding Marriott brand compliance.
• Develop future leaders within the organization.
• Create an environment where both associates and guests feel valued every day.

Why This Opportunity Stands Out

This isn't simply another hotel management position.

At CMC Hotels, you'll work alongside an experienced executive leadership team committed to helping you succeed. You'll have opportunities to grow within a company that values leadership development, operational excellence, and internal promotion.

We don't just manage hotels—we build careers.

If you're ready to lead an exceptional team, elevate the guest experience, and grow with an organization that believes in investing in its people, we'd love to hear from you.

CMC Hotels is an Equal Opportunity Employer and proudly celebrates diversity in the workplace.