Hotel General Manager: Guest Experience & Team Leader

Extended Stay America; Ogle Township (PA); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Weekly Pay

Medical Insurance

401(k) Savings Plan

Paid Time Off

Job summary

Extended Stay America in Ogle Township is seeking a General Manager responsible for overall hotel success. This role involves ensuring guest satisfaction, managing the customer experience, and leading property associates. You will maintain brand standards, achieve financial goals, and foster a positive working environment.

Ideal candidates should have three years of hospitality management experience and a valid driver's license. Competitive wages, weekly pay, and various benefits including medical, dental, and vision insurance are provided.

Join a team that values guest and associate satisfaction while adhering to the highest operational standards.

Qualifications

• Minimum three years related hospitality management experience required.
• Must have valid driver's license and pass motor vehicle check.
• Ability to manage and direct a staff effectively.

Responsibilities

• Ensure guest satisfaction and manage overall customer experience.
• Lead property associates and maintain company brand standards.
• Drive positive work environment through effective leadership.

Skills

Customer service experience

Hospitality management experience

Team leadership

Spanish proficiency

Education

2-year degree or higher

Tools

Word processing software

Spreadsheet software

Job description

Extended Stay America in Ogle Township is seeking a General Manager responsible for overall hotel success. This role involves ensuring guest satisfaction, managing the customer experience, and leading property associates. You will maintain brand standards, achieve financial goals, and foster a positive working environment.

Ideal candidates should have three years of hospitality management experience and a valid driver's license. Competitive wages, weekly pay, and various benefits including medical, dental, and vision insurance are provided.

Join a team that values guest and associate satisfaction while adhering to the highest operational standards.