Hotel General Manager - Guest Experience & Profit Leader

Peachtree Group; St. Paul (AK); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Quarterly bonuses

Paid time off

Vacation reimbursement

Health insurance

401(k) with ER match

Cell phone reimbursement

Hotel travel discounts

Paid holidays

Job summary

Peachtree Group is seeking a General Manager to lead hotel operations with focus on guest satisfaction, brand stewardship, and financial stewardship. You will drive strategic planning across departments, partner with regional teams, and elevate profitability through revenue optimization and cost control.

The role requires close collaboration with accounting, operations, and revenue teams, and you will recruit, train, and mentor a high-performing staff while engaging with the local community and

Qualifications

• Current/prior hotel general manager experience or 3+ years in hotel operations or sales leadership with major brands.
• Ability to defuse distressed associates and guests to reach the best outcome.
• Ability to learn systems technology.
• Professional demeanor with strong written, verbal, and presentation skills.
• Hospitality certifications; CHA, CHRM, CHSP are a plus.

Responsibilities

• Provide leadership and strategic planning to all departments in support of our service culture to maximize operations and guest satisfaction.
• Champion brand and company reputation to exceed performance standards.
• Key contributor to financial forecasts and budgets.
• Analyze monthly P&L statements in collaboration with regional accounting and operations teams.
• Optimize revenues (room, F&B, etc.) to maximize profitability throughout the hotel.
• Establish a supportive team environment by providing training & development, coaching & counseling, and mentorship.
• Create an ambitious, fun, and loyal team, through effective retention techniques.
• Swiftly recruit top talent through internal and external creativity.
• Attend and contribute to weekly revenue meetings, hosted by the in-house regional revenue team.
• Responsible for reporting as required by company, brand and/or other requests.
• Be an active member within the local community, participating in external activities and events through volunteer work.
• Manage all hotel specific accounting duties including payroll adhering to timeliness and accuracy.

Skills

Leadership

Communication

Conflict resolution

Professionalism

Public speaking/presentation

Education

Hospitality certifications CHA CHRM CHSP

Tools

Profit Sword

Hotel Effectiveness

M3

Hotel PMS systems

Job description

Peachtree Group is seeking a General Manager to lead hotel operations with focus on guest satisfaction, brand stewardship, and financial stewardship. You will drive strategic planning across departments, partner with regional teams, and elevate profitability through revenue optimization and cost control.

The role requires close collaboration with accounting, operations, and revenue teams, and you will recruit, train, and mentor a high-performing staff while engaging with the local community and