Area General Manager: Lead Hotel Ops & Guest Experience

Peachtree Group; Rockwall (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Quarterly bonuses

Paid time off

Vacation reimbursement for R&R

Health Insurance

401(k) with ER Match

Cell phone reimbursement

Hotel travel discounts

Paid holidays

Job summary

Peachtree Group is seeking an Area General Manager to lead hotel operations with empathy, strong communication, and financial focus. You will guide multiple departments, drive guest satisfaction, and contribute to budgets while promoting the brand and company reputation.

You will analyze monthly P&L with the regional team, optimize revenues, and recruit top talent. A service-driven culture and community involvement are core to this role.

Qualifications

• Current/prior hotel general manager experience and/or 3+ years hotel rooms/operations and/or sales leadership within major brands (Hilton, Marriott, Hyatt, etc.).
• Ability to defuse distressed associates and guests to achieve the best outcome.
• Excellent written, verbal and presentation skills are a must.
• Hospitality certifications (CHA/CHRM/CHSP) are a plus.

Responsibilities

• Provide leadership and strategic planning to all departments to maximize guest satisfaction.
• Champion brand and company reputation to exceed performance standards.
• Contribute to financial forecasts and budgets.
• Analyze monthly P&L with regional accounting and operations teams.

Skills

Leadership

Communication

Conflict resolution

Training & development

Forecasting & budgeting

Education

CHA/CHRM/CHSP certifications

Tools

Profit Sword

Hotel Effectiveness

M3

Hospitality PMS

Job description

Peachtree Group is seeking an Area General Manager to lead hotel operations with empathy, strong communication, and financial focus. You will guide multiple departments, drive guest satisfaction, and contribute to budgets while promoting the brand and company reputation.

You will analyze monthly P&L with the regional team, optimize revenues, and recruit top talent. A service-driven culture and community involvement are core to this role.