Regional Hotel GM — Guest Experience & Profit

Peachtree Group Hospitality Management; Rockwall (TX); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Quarterly bonuses

Paid time off

Vacation reimbursement for R&R

Health Insurance

401(k) with ER Match

Cell phone reimbursement

Hotel travel discounts

Paid holidays

401(k) retirement match

Job summary

Peachtree Group Hospitality Management is seeking an Area General Manager to lead hotel operations with a focus on guest satisfaction and service excellence. You will foster a collaborative culture, drive strategic planning across departments, and model the company's service standards.

Responsibilities include budgeting, P&L analysis, revenue optimization across rooms and F&B, staff development, and talent recruitment.

Qualifications

• Current/prior hotel general manager experience or 3+ years hotel rooms/operations and/or sales leadership within major brands (Hilton, Marriott, Hyatt, etc.).
• Ability to defuse distressed associates, guests resulting in the best outcome to the situation.
• Ability to learn systems technology.
• Displays a magnitude of professionalism, being your best-self.
• Excellent written, verbal and presentation skills a must.
• Hospitality certifications; CHA, CHRM, CHSP, a plus.

Responsibilities

• Provide leadership and strategic planning to all departments in support of our service culture to maximize operations and guest satisfaction.
• Champion brand and company reputation to exceed performance standards.
• Key contributor to financial forecasts and budgets.
• Analyze monthly P&L statements in collaboration with regional accounting and operations teams.
• Optimize revenues (room, F&B, etc.) to maximize profitability throughout the hotel.
• Establish a supportive team environment by providing training & development, coaching & counseling, and mentorship.
• Create an ambitious, fun, and loyal team, through effective retention techniques.
• Swiftly recruit top talent through internal and external creativity.
• Attend and contribute to weekly revenue meetings, hosted by the in-house regional revenue team.
• Responsible for reporting as required by company, brand and/or other requests.
• Be an active member within the local community, participating in external activities and events through volunteer work.
• Manage all hotel specific accounting duties including payroll adhering to timeliness and accuracy.

Skills

Empathy

Effective communication

Leadership

Financial focus

Guest experience

Team leadership

P&L analysis

Revenue optimization

Talent recruitment

Training & development

Community involvement

Education

Hospitality certifications CHA CHRM CHSP

Tools

ProfitSword

Hotel Effectiveness

M3

Hospitality PMS

Job description

Peachtree Group Hospitality Management is seeking an Area General Manager to lead hotel operations with a focus on guest satisfaction and service excellence. You will foster a collaborative culture, drive strategic planning across departments, and model the company's service standards.

Responsibilities include budgeting, P&L analysis, revenue optimization across rooms and F&B, staff development, and talent recruitment.