Hotel General Manager: Guest Experience & Growth Leader

Kaizen Lab Inc.; Bardstown (KY); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Employee Discount

PTO

Career Growth

Supportive Environment

Impactful Role

Job summary

Rainmaker Hospitality is seeking a General Manager to lead all aspects of hotel operations, drive guest satisfaction, and mentor a high-performing team in Bardstown, KY.

The role requires strong financial acumen, strategic direction, and a hands-on approach to daily management, with responsibilities spanning budgeting, maintenance, and brand standards adherence.

Join a dynamic, service-driven culture offering opportunities for career growth and impact on guest experiences and revenue performance.

Qualifications

• Proven leadership experience in hotel, hospitality, or property management.
• Strong verbal and written communication skills.
• Demonstrated ability to lead, motivate, and develop high-performing teams.

Responsibilities

• Lead and develop hotel associates, fostering teamwork and accountability.
• Develop and manage annual budgets and operating expenses; analyze performance metrics.
• Ensure exceptional guest service and satisfaction across the property.
• Oversee all hotel operations to ensure efficiency and quality standards.
• Maintain safety, compliance with brand standards, policies, and regulatory requirements.
• Coordinate maintenance, renovations, and asset management; manage vendor relationships.

Skills

Leadership

Communication

Team Development

Budgeting

Microsoft Office

Tools

Microsoft Office Suite

Job description

Rainmaker Hospitality is seeking a General Manager to lead all aspects of hotel operations, drive guest satisfaction, and mentor a high-performing team in Bardstown, KY.

The role requires strong financial acumen, strategic direction, and a hands-on approach to daily management, with responsibilities spanning budgeting, maintenance, and brand standards adherence.

Join a dynamic, service-driven culture offering opportunities for career growth and impact on guest experiences and revenue performance.