Hotel General Manager

CUSA, LLC; Roswell (GA); On-site; USD 90,000 - 130,000; Full time

Job summary

CUSA, LLC is hiring a Hotel General Manager in Roswell, GA to lead daily operations across all hotel departments, drive top-line revenue, and uphold Marriott Focus Service standards.

The role requires strong team leadership, brand training, meticulous expense control including payroll, and a proven ability to improve guest satisfaction and loyalty metrics.

Qualifications

• Major brand experience to include Marriott Focus Service.
• Ability to lead daily oversight of all hotel departments and drive top-line revenue.
• Experience in managing and controlling expenses including payroll.

Responsibilities

• Oversee all hotel departments daily and drive top-line revenue.
• Lead brand training and ensure Marriott brand standards and loyalty metrics.
• Aim to exceed Medallia and Marriott Bonvoy enrollment goals and STR performance targets.

Job description

Now Hiring: Hotel General Manager

CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Hotel General Manager. The requirement is major brand experience to include Marriott Focus Service. When joining our team, you will be joining a company who takes pride in creating an exceptional team, extending outstanding hospitality and Intent to Recommend and Elite Appreciation guest scores, operating a profitable business, managing and controlling expenses including payroll for bottom-line profitability.

The Hotel General Manager is the leader for the team with daily oversight of all hotel departments and providing achievement of top line revenue, team building, brand training, adherence to Marriott brand standards, exceeding fair share metrics for Medallia and Marriott Bonvoy enrollment goals, Achievement of STR performance metrics for MPI, ARI, RGI, while driving brand loyalty, and other indexes.