Hotel General Manager

Wright Investments; Collierville (TN); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player in hospitality is seeking a passionate General Manager to lead operations at a well-positioned hotel in Collierville, TN. This role offers the opportunity to inspire a team, enhance guest satisfaction, and drive financial performance in one of the area's fastest-growing markets. The ideal candidate will have a proven track record in hotel management, strong leadership skills, and the ability to thrive in a fast-paced environment. Join a company that values collaboration and invests in your growth, providing you with the tools and training needed to succeed in this dynamic role.

Qualifications

• 3+ years of hotel general manager experience required.
• Proven track record of improving service scores and financial performance.

Responsibilities

• Lead day-to-day hotel operations focusing on service and efficiency.
• Drive financial results by managing revenue, expenses, and profitability.

Skills

Leadership Skills

Team Building

Financial Management

Guest Satisfaction

Operational Efficiency

Tools

Marriott Systems (MARSHA, FOSSE, GXP)

Job description

General Manager
Fairfield Inn & Suites | Collierville, TN

Are you a passionate hospitality leader ready to drive results, inspire a team, and lead with purpose? We’re looking for a seasoned General Manager to take the helm at our Fairfield Inn & Suites in Collierville, TN, a well-positioned property in one of the area’s fastest-growing suburban markets.

About the Role:
As General Manager, you’ll be the face of the hotel—responsible for overall operations, guest satisfaction, financial performance, and team development. You’ll work closely with our corporate team to ensure the hotel delivers strong results and upholds the standards of the Fairfield brand.

Key Responsibilities:

1. Lead day-to-day hotel operations with a focus on service, cleanliness, and operational efficiency.
2. Drive financial results by actively managing revenue, expenses, and profitability.
3. Build and develop a high-performing team with a strong culture of accountability and engagement.
4. Ensure guest satisfaction scores meet or exceed brand expectations.
5. Oversee sales and marketing efforts in partnership with corporate support.
6. Manage capital planning, property upkeep, and brand compliance.
7. Communicate proactively with ownership and corporate support teams.

What We’re Looking For:

1. 3+ years of hotel general manager experience (select-service experience preferred).
2. Proven track record of improving service scores and financial performance.
3. Strong leadership and team-building skills.
4. Hands-on, solutions-focused mindset.
5. Familiarity with Marriott systems (e.g., MARSHA, FOSSE, GXP) a plus.
6. Ability to thrive in a fast-paced, guest-centric environment.

Why Wright Investments?
We’re a Memphis-based hospitality company with a strong culture, a collaborative spirit, and a commitment to doing things the right way. We support our leaders with the tools, training, and freedom they need to succeed—and we’re invested in helping you grow.