Hotel Front Office Leader — Elevate Guest Experience

Socket.dev; Dallas (TX); On-site; USD 65,000 - 85,000; Full time

Job summary

Socket.dev is seeking a hands-on Front Office Manager for Homewood Suites Dallas Downtown in Dallas, TX. You will lead the Front Desk team, oversee daily operations, and ensure top guest service while maintaining compliance with hotel policies.

The role covers staffing, training, budgeting, and collaboration with sales and marketing efforts. You will also step in for the General Manager when needed and help drive RevPAR through efficient front-office management.

Qualifications

• Reliable transportation to work at the hotel.
• Motivation to advance to the next level.
• Team player with dependable work ethic.
• Flexible and adaptable to shifting schedules.

Responsibilities

• Supervises Front Desk staff and department operations.
• Schedules staff and maintains adequate staffing levels.
• Trains staff on hotel amenities and local area information.
• Handles guest complaints and employee issues professionally.
• Assists with budget planning and wage surveys.
• Performs duties of General Manager in their absence.

Skills

Reliable Transportation

Eager to move up

Team Player

Flexibility

Job description

Socket.dev is seeking a hands-on Front Office Manager for Homewood Suites Dallas Downtown in Dallas, TX. You will lead the Front Desk team, oversee daily operations, and ensure top guest service while maintaining compliance with hotel policies.

The role covers staffing, training, budgeting, and collaboration with sales and marketing efforts. You will also step in for the General Manager when needed and help drive RevPAR through efficient front-office management.