Hotel Front Desk Supervisor - Guest Experience Leader

Aimbridge Hospitality LLC; Chicago (IL); On-site; USD 34,440 - 39,950; Full time

Benefits offered by this job

Daily Pay

Medical Coverage

Dental Coverage

Vision Coverage

Paid Time Off

401k Retirement Plan

Job summary

Aimbridge Hospitality LLC is looking for a Front Desk Supervisor at Canopy Chicago Central Loop. As the heartbeat of hospitality, you will ensure every guest feels welcomed and valued. Your leadership will guide a team to deliver unforgettable service, manage check-ins, and handle guest concerns with creativity.

With 2 to 3 years of hotel experience preferred, you’ll also help boost room revenue while overseeing daily operations. Competitive benefits, including medical and 401k, are available for full-time employees.

Qualifications

• High School diploma or equivalent required.
• At least 2 to 3 years of progressive experience in a hotel or related field.
• Previous supervisory experience preferred.

Responsibilities

• Greet guests with genuine warmth.
• Track logs and manage messages and packages.
• Stay sharp on rates and help boost room revenue.
• Build a strong, communicative team.

Skills

Guest Experience Pro

Operations Management

Revenue Strategy

Team Leadership

Problem Solving

Education

High School diploma or equivalent

College coursework in a related field

Job description

Aimbridge Hospitality LLC is looking for a Front Desk Supervisor at Canopy Chicago Central Loop. As the heartbeat of hospitality, you will ensure every guest feels welcomed and valued. Your leadership will guide a team to deliver unforgettable service, manage check-ins, and handle guest concerns with creativity.

With 2 to 3 years of hotel experience preferred, you’ll also help boost room revenue while overseeing daily operations. Competitive benefits, including medical and 401k, are available for full-time employees.