Hotel Front Desk Pro - Flexible Hours & PTO

Maverick Gaming LLC; Elko (NV); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Paid Time Off

Flexible schedules

Medical, Vision, and Dental insurance

Disability Insurance

401k plan

Employee meal discount program

Job summary

Maverick Casino & Hotel Elko is seeking a Hotel Front Desk Agent to deliver outstanding guest service at the Maverick Hotel Front Desk. You will handle check-ins/outs, reservations, and guest requests while ensuring smooth operations across hotel departments.

Join a team offering housing options after 90 days, varied shifts, and a benefits package including PTO, insurance, and a 401k plan. Apply to be part of a friendly, service-driven property in Elko.

Qualifications

• Excellent customer service skills.
• Able to read, write and typing skills.
• Must be able to multitask.
• Stand for up to 8 hours.
• Attention to detail, speed, accuracy and follow-through.
• Push or pull loads up to 40 pounds.
• Punctuality and reliable attendance.
• Honesty and integrity.

Responsibilities

• Provide superior guest service and handle guest interactions professionally.
• Check guests in and out of the hotel and issue room keys.
• Enter reservations and cancellations and update guest requests.
• Maintain front desk paperwork and cash handling.
• Communicate with Security, Maintenance, Housekeeping, and other departments via radio or phone.
• Set up wake-up calls and manage guest inquiries.
• Maintain knowledge of occupancy, events, and group bookings affecting reception.

Skills

Customer service

Multitasking

Typing

Reading and writing

Tools

PBX Phone System

Radio communication

Job description

Maverick Casino & Hotel Elko is seeking a Hotel Front Desk Agent to deliver outstanding guest service at the Maverick Hotel Front Desk. You will handle check-ins/outs, reservations, and guest requests while ensuring smooth operations across hotel departments.

Join a team offering housing options after 90 days, varied shifts, and a benefits package including PTO, insurance, and a 401k plan. Apply to be part of a friendly, service-driven property in Elko.