Hotel Front Desk Agent - Flexible Hours & PTO

Maverick Gaming; West Wendover (NV); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Paid Time Off

Flexible schedules

Medical Insurance

Vision Insurance

Dental Insurance

Short-Term Disability Insurance

Long-Term Disability Insurance

401k plan

Employee meals discount

Job summary

Maverick Gaming is hiring a Hotel Front Desk Agent in West Wendover, NV. The role handles guest check-ins/outs, PBX calls, reservations, and payments with emphasis on service quality.

Candidates should have prior hotel or customer service experience, strong multi-tasking, and data-entry skills. The team offers benefits and a flexible work environment, with opportunities for both full-time and part-time schedules.

Qualifications

• Prior hotel or other similar customer service experience preferred.
• Ability to perform duties with attention to detail, speed, accuracy and courtesy.
• Must be able to multi-task.

Responsibilities

• Provide superior guest service and assist guests and team members.
• Issue room keys and collect payments for rooms.
• Book hotel reservations when called in.
• Handle shift paperwork and front desk banking.
• Assign accommodations according to procedures.
• Answer PBX and direct calls to the appropriate staff.

Skills

Customer service

Data entry

Multi-tasking

Job description

Maverick Gaming is hiring a Hotel Front Desk Agent in West Wendover, NV. The role handles guest check-ins/outs, PBX calls, reservations, and payments with emphasis on service quality.

Candidates should have prior hotel or customer service experience, strong multi-tasking, and data-entry skills. The team offers benefits and a flexible work environment, with opportunities for both full-time and part-time schedules.