Front Desk Agent — Flexible Hours, PTO & Benefits

Maverickelko; Elko (NV); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Paid time off

Flexible schedules

Medical insurance

Vision insurance

Dental insurance

Disability insurance

401k plan

Meal discounts

Job summary

Maverick Casino & Hotel Elko is seeking a Hotel Front Desk Agent to welcome guests, manage check-ins/outs, and handle reservations and inquiries on-site. The role involves coordinating with security, maintenance, housekeeping, and other departments to ensure guest satisfaction.

This position offers housing options after 90 days, a pay rate of $13.00 per hour with varied shifts, and a benefits package including PTO and health coverage.

Qualifications

• Excellent customer service skills.
• Ability to read, write and type.
• Ability to multitask.
• Stand for up to 8 hours.
• Attention to detail, speed, accuracy, courtesy, and teamwork.
• Punctuality and regular attendance.
• Honesty and integrity.

Responsibilities

• Provide superior guest service and handle guest inquiries.
• Check guests in and out of the hotel.
• Issue room keys and process payments for stays.
• Manage shift paperwork and Front Desk banking.
• Assist guests with questions and concerns.
• Operate PBX phone system and communicate with Security, Maintenance, Housekeeping, and other departments.
• Enter reservations and cancellations as requested by guests.
• Arrange wake-up calls for guests.
• Perform related duties as needed.
• Maintain knowledge of occupancy, events, and in-house groups.

Skills

Excellent customer service

Read/write/typing

Multitasking

Stand for 8 hours

Attention to detail

Punctuality & reliability

Honesty & integrity

Job description

Maverick Casino & Hotel Elko is seeking a Hotel Front Desk Agent to welcome guests, manage check-ins/outs, and handle reservations and inquiries on-site. The role involves coordinating with security, maintenance, housekeeping, and other departments to ensure guest satisfaction.

This position offers housing options after 90 days, a pay rate of $13.00 per hour with varied shifts, and a benefits package including PTO and health coverage.