Hotel Front Desk Night Auditor

Comfort Inn, Idaho Falls; Idaho Falls (ID); On-site; USD 17,000 - 18,000; Full time

Job summary

Comfort Inn, Idaho Falls is seeking a night auditor who enjoys working with people and has bookkeeping experience. You will assist guests, process reservations and check-ins, and support administrative tasks to bolster accounting accuracy.

The role requires computer proficiency, excellent communication skills, and willingness to work overnight hours. A high school diploma is required, with some college preferred.

Qualifications

• Hospitality industry experience preferred.
• Proficiency with computers; experience with reservation and accounting software desired.
• Excellent communication and customer service skills.
• Flexible overnight hours.
• High school diploma or equivalent; some college is a plus.

Responsibilities

• Process reservations and check-ins while assisting guests.
• Audit and reconcile financial records such as room charges, cash drawer, and credit card transactions.
• Produce daily, weekly, and monthly reports for management.

Skills

Customer service

Computer skills

Communication skills

Overnight shift

Education

High school diploma

Some college

Tools

Reservation software

Accounting software

Job description

Our property is growing rapidly, and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals.

Responsibilities

• Make sure every hotel guest has a pleasant stay
• Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
• Process additional administrative, bookkeeping. and accounting procedures as required
• Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
• Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager

Qualifications

• Experience in the hospitality industry or guest services is preferred, but not required
• Proficiency with computers is required; experience with reservation and accounting software is desired
• Outstanding communication skills and excellent customer service skills are required
• Flexible overnight hours are required
• Diploma or equivalent from high school is required; some college is desired

Compensation: $12.50 - $13 hourly