Hotel Front Desk Night Auditor

Fairfield Inn & Suites Phoenix Midtown; Phoenix (AZ); On-site; USD 22,000 - 23,000; Full time

Job summary

Fairfield Inn & Suites Phoenix Midtown is seeking a night auditor who loves people and has bookkeeping experience to join our hotel team. We provide tools and training to bolster your hospitality career goals and an overnight position with a team of true professionals.

You will handle front desk duties, prepare reports, reconcile financial records, and support overnight operations while ensuring a pleasant stay for guests.

Qualifications

• Diploma or equivalent from high school; some college is desired.
• Front desk clerk duties, night auditor or hospitality experience preferred but not required.
• Outstanding communication skills and excellent customer service skills are required.
• Computer proficiency is required; experience with accounting or reservation software is preferred.
• Requires a flexible schedule that allows for overnight shift hours.

Responsibilities

• Complete bookkeeping and administrative tasks as requested.
• Perform front desk duties including reservations, check-ins, responding to guest inquiries, and delegating housekeeping, security, and service requests as needed.
• Compile and distribute daily, weekly, and monthly reports to the general manager, department heads, and hotel management.
• Make sure every hotel guest has a pleasant stay.
• Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages.

Skills

Communication skills

Customer service

Computer proficiency

Education

High school diploma or equivalent

Some college

Tools

Reservation software

Accounting software

Job description

Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals.

Responsibilities

• Complete additional bookkeeping, administrative, and accounting procedures as requested
• Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
• Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
• Make sure every hotel guest has a pleasant stay
• Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages

Qualifications

• Diploma or equivalent from high school is required; some college is desired
• Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
• Outstanding communication skills and excellent customer service skills are required
• Computer proficiency is required; experience with accounting or reservation software is preferred
• Requires a flexible schedule that allows for overnight shift hours

Compensation

16.00 - 17.00 hourly