Hotel Front Desk Manager

WizeHire, Inc; Pittsburgh (Allegheny County); On-site; USD 42,000 - 56,000; Full time

Job summary

EVEN Hotel Pittsburgh Downtown seeks a proactive Front Desk Manager with at least 1 year of IHG front desk management experience to lead guest services and drive satisfaction. You will oversee front desk operations, mentor staff, and uphold the brand's hospitality standards.

Join a property that prioritizes exceptional guest experiences and a collaborative team environment. If you are a strong, people-focused leader, this role could be a great fit.

Qualifications

• 至少 1 year of IHG front desk management experience.
• Experience working at an IHG property is required.
• Strong leadership and guest-service mindset to drive satisfaction.

Responsibilities

• Oversee front desk operations and guest interactions to ensure exceptional stays.
• Lead a team to deliver high-quality service and maintain IHG standards.

Skills

Front desk management

Guest service leadership

Job description

Front Desk Manager
EVEN Hotel Pittsburgh Downtown | IHG | NM Hospitality
425 Forbes Avenue, Pittsburgh, PA

We're looking for an enthusiastic Front Desk Manager with at least 1 year of prior IHG front desk management experience to join our team at the EVEN Hotel Pittsburgh Downtown, an IHG property. In this role, you'll ensure every guest has an exceptional stay with us — leading operations at the front desk, acting as the first point of contact for guests, and cultivating a team that consistently goes above and beyond our high customer satisfaction standards. We're looking for a strong leader who genuinely loves working with people. If this sounds like you,