Hotel Front Desk Agent - Flexible Hours

Ninesmw; Northern (KY); Hybrid; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Paid holidays

Paid time off

Gym membership

Job summary

EAU Holdings is hiring a Front Desk Clerk for The Lodge in Manitowish Waters, WI. The role involves greeting guests, booking reservations, and providing local dining and activity recommendations. A morning shift includes light kitchen duties and breakfast setup.

The ideal candidate has strong customer service skills, excellent communication and a can-do attitude. A high school diploma or equivalent is required, with weekend availability preferred.

Qualifications

• High school diploma or equivalent required.
• Excellent customer service and communication skills.
• Strong listening, empathy and problem-solving abilities.
• Attention to detail and ability to multi-task.

Responsibilities

• Greet and register guests, answer phone calls and book reservations.
• Develop good customer relationships and address service needs promptly.
• Provide dining and local activity recommendations to guests.
• Inspect public areas and guest rooms for appearance and cleanliness.
• Morning shift includes light kitchen duties, setup and breakfast cleanup.

Skills

Customer service

Communication

Active listening

Empathy

Problem solving

Attention to detail

Multi-tasking

Education

High school diploma or equivalent

Job description

EAU Holdings is hiring a Front Desk Clerk for The Lodge in Manitowish Waters, WI. The role involves greeting guests, booking reservations, and providing local dining and activity recommendations. A morning shift includes light kitchen duties and breakfast setup.

The ideal candidate has strong customer service skills, excellent communication and a can-do attitude. A high school diploma or equivalent is required, with weekend availability preferred.