Guest Experience Front Desk Agent

Hotel Yountville; Riverside, Northern (CA, KY); Hybrid; USD 21,000 - 30,000; Part time

Job summary

Marriott Riverside at the Convention Center in Riverside, CA is seeking a part-time Front Desk Associate to greet guests, check them in and out, and assist with reservations. The role requires accurate cash handling, familiarity with Front Office systems, and the ability to manage room blocks and special requests.

Join a hotel offering a central downtown location near venues and businesses. This on-site position emphasizes teamwork, reliability, and a commitment to delivering exceptional guest

Qualifications

• High work ethic and self-initiative.
• May be required to work varying schedules to include nights, weekends, and holidays.
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!

Responsibilities

• Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel.
• Assist in pre-registration and blocking of reservations when necessary.
• Promptly, accurately and efficiently know how and where to post all charges.
• Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
• Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
• Review any reservations with special requests and work to block rooms accordingly.

Skills

Customer service

Team player

Flexibility

Communication

Job description

Marriott Riverside at the Convention Center in Riverside, CA is seeking a part-time Front Desk Associate to greet guests, check them in and out, and assist with reservations. The role requires accurate cash handling, familiarity with Front Office systems, and the ability to manage room blocks and special requests.

Join a hotel offering a central downtown location near venues and businesses. This on-site position emphasizes teamwork, reliability, and a commitment to delivering exceptional guest