Hotel Front Desk GSR – Second Shift | $500 Sign-On Bonus

RRI West; Salem (NH); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Employee-Paid Life Insurance

Pet Insurance

PTO after 60 days

Competitive Pay

Digital Tipping Program

401(k) with Employer Match

Career Growth Opportunities

Job summary

RRI West is seeking a Full Time Front Desk GSR for the Salem location. The role involves greeting guests, handling check-in/out, and addressing guest requests to ensure a memorable stay.

Ideal candidates have 1+ year of customer service, strong communication, and reliability. Weekend and holiday work is required. Sign-on bonuses and benefits are offered as part of our competitive compensation package.

Qualifications

• At least 1 year of customer service experience.
• Hotel front desk experience preferred.
• Strong communication and teamwork skills.
• Reliable and detail-oriented.
• Reliable attendance and punctuality are required for all scheduled shifts.
• Ability to work weekends and holidays.

Responsibilities

• Welcomes guests and assists with check-in/check-out, wake-up calls, and guest concerns.
• Take reservation requests and adjust reservations as needed.
• Collaborate with hotel management and team members to ensure guest satisfaction.
• Use front desk computer system to process transactions and run reports.
• Coordinate with housekeeping regarding room availability and guest needs.

Skills

Customer service

Communication

Teamwork

Reliability

Punctuality

Job description

RRI West is seeking a Full Time Front Desk GSR for the Salem location. The role involves greeting guests, handling check-in/out, and addressing guest requests to ensure a memorable stay.

Ideal candidates have 1+ year of customer service, strong communication, and reliability. Weekend and holiday work is required. Sign-on bonuses and benefits are offered as part of our competitive compensation package.