Hotel Front Desk Concierge & Guest Services

Sage Restaurant Group; North Bethesda (MD); On-site; USD 24,796 - 26,174; Full time

Benefits offered by this job

Health plans

Dental & Vision

Life Insurance

AD&D

STD

LTD

Employee Assistance Program

Vacation

Holidays

Education assistance

Employee Referral Program

Hotel discounts

401(k) with match

Job summary

Canopy Bethesda, part of Sage Hospitality Group, is seeking a Regular Full-Time Front Desk & Guest Services associate in North Bethesda, MD. You will greet guests, check them in/out, handle reservations, and provide accurate information with a friendly, professional demeanor.

The role requires cash handling accuracy, strong English communication, and the ability to multitask in a busy environment. Tipped position; USD hourly wage documented in posting.

Qualifications

• Must have high school level math and cash handling knowledge.
• Experience dealing with the public and basic customer service skills.
• Fluent in oral and written English.
• Able to stay organized and attentive to details while multitasking.

Responsibilities

• Greet guests and complete check-in procedures using manual and computer methods.
• Process check-outs and close accounts, ensuring accurate charges.
• Answer inquiries, handle reservations, and communicate rates clearly.
• Maintain guest relations with timely, knowledgeable responses.
• Operate PBX, take wake-up calls, and assist callers.

Skills

Cash handling

Customer service

English fluency

Organization & detail

Education

High School diploma or equivalent

Job description

Canopy Bethesda, part of Sage Hospitality Group, is seeking a Regular Full-Time Front Desk & Guest Services associate in North Bethesda, MD. You will greet guests, check them in/out, handle reservations, and provide accurate information with a friendly, professional demeanor.

The role requires cash handling accuracy, strong English communication, and the ability to multitask in a busy environment. Tipped position; USD hourly wage documented in posting.