Hotel Front Desk Concierge — Flexible Hours

Hampton Inn and Suites — Tallahassee; Tallahassee (FL); On-site; USD 20,319 - 21,008; Full time

Job summary

Hampton Inn and Suites — Tallahassee is seeking an enthusiastic Hotel Front Desk Attendant to serve as the first point of contact for guests. Responsibilities include coordinating with housekeeping, addressing guest concerns, balancing cash, and taking reservations. The ideal candidate will have proven customer service experience, multitasking skills, and proficiency in Microsoft Office. This role requires flexibility with schedules, including weekends and holidays. Join our team to create lasting impressions for our guests.

Qualifications

• Availability to work flexible schedules, including weekends and holidays.
• Physical ability to stand, walk, and lift up to 25 pounds as needed.
• Reasonable accommodations may be made to enable individuals with disabilities.

Responsibilities

• Coordinate with housekeeping and maintenance to address guest concerns.
• Answer queries regarding the hotel's services and amenities.
• Balance cash at the end of each shift and generate reports.
• Take reservations in person, via email, or over the phone.
• Operate the hotel switchboard and transfer calls.

Skills

Customer service experience

Multitasking

Guest-focused mentality

Proficiency in Microsoft Office

Job description

Hampton Inn and Suites — Tallahassee is seeking an enthusiastic Hotel Front Desk Attendant to serve as the first point of contact for guests. Responsibilities include coordinating with housekeeping, addressing guest concerns, balancing cash, and taking reservations. The ideal candidate will have proven customer service experience, multitasking skills, and proficiency in Microsoft Office. This role requires flexibility with schedules, including weekends and holidays. Join our team to create lasting impressions for our guests.