Front Desk Associate

Hampton Inn North Brunswick/New Brunswick; United States; On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

401(k)

Employee discounts

Paid time off

Flexible Scheduling

Competitive Compensation

Fun Working Environment

Job summary

Hampton Inn by Hilton is seeking a Full-Time Front Desk Associate at our fast-paced hotel in the United States. You will be the first point of contact for guests, greet visitors, and help ensure a comfortable stay.

The ideal candidate demonstrates excellent customer service, effective communication, and the ability to work with a diverse public. Proficiency with Microsoft Office and scheduling software is a plus, and a team-oriented attitude is essential.

Qualifications

• Excellent customer service skills.
• Clear and courteous communication with clients and coworkers.
• Comfortable interacting with the general public.
• Proficient with MS Office and scheduling software.

Responsibilities

• Greet visitors as they arrive.
• Check-in guests with reservations.
• Collect and confirm guest information.
• Answer phones.
• Schedule, confirm, and cancel reservations.
• Process payments.
• Other administrative duties, as assigned.

Skills

Excellent customer service

Effective communication

Comfortable with public

Microsoft Office proficiency

Tools

Scheduling software

Microsoft Office

Job description

Benefits

• 401(k)
• Employee discounts
• Paid time off
• Flexible Scheduling
• Competitive Compensation
• Fun Working Environment

Job Summary

The Hampton Inn by Hilton is looking to fill a Full-Time Front Desk position at our fast-paced hotel. We are looking for a team member that can work with an award-winning team and help continue our success.

Are you a person with a passion for customer service? If so, we’d like to hear from you! We are seeking an outgoing and organized individual to be the Front Desk Associate at our Hampton Inn by Hilton. As the Front Desk Associate, you will be the first point of contact for our customers. You will greet visitors to the area both for work and leisure. You will assist them with their needs while they visit our area and ensure a comfortable stay.

Responsibilities

• Greet visitors as they arrive
• Check-in guests with reservations
• Collect and confirm guest information
• Answer phones
• Schedule, confirm, and cancel reservations
• Process payments
• Other administrative duties, as assigned

Qualifications

• Excellent customer service skills
• Effective communication with clients and coworkers
• Comfortable working with general public
• Proficient in Microsoft Office, scheduling software, and other technology