Hotel Front Desk Concierge

PAH Management; Jonesboro (AR); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical Insurance

401(k) Plan

Paid Time Off

Hotel Stay Perks

Job summary

PAH Management seeks a friendly Guest Services Associate to warmly check guests in and out, handle payments, and provide information about hotel services. You will support front desk operations, coordinate guest requests, and help ensure a smooth, welcoming experience for every visitor.

We value reliable, detail-oriented team players who can multitask in a fast-paced environment, maintain professional communication, and uphold safety and hotel standards across shifts.

Qualifications

• High school diploma or equivalent required.
• Customer service experience required, preferably in a hotel or related field.
• Ability to multitask, remain detail-oriented in a fast-paced front desk position.
• Ability to stay calm under pressure in stressful situations.
• Strong communication and listening skills.
• Experience with front desk or PMS preferred.

Responsibilities

• Check guests in and out, and make reservations.
• Process payments according to hotel policies.
• Provide information to guests and coordinate special services.
• Maintain front desk organization and log communications.

Skills

Customer service

Front desk

Cash handling

Communication

Multitasking

Education

High school diploma or equivalent

Tools

PMS

Job description

PAH Management seeks a friendly Guest Services Associate to warmly check guests in and out, handle payments, and provide information about hotel services. You will support front desk operations, coordinate guest requests, and help ensure a smooth, welcoming experience for every visitor.

We value reliable, detail-oriented team players who can multitask in a fast-paced environment, maintain professional communication, and uphold safety and hotel standards across shifts.