Hotel Front Desk Attendant

Bighornlaw; Clayton (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in hospitality is looking for an enthusiastic Hotel Front Desk Attendant to create positive experiences for guests. In this role, you will be the first point of contact, managing check-ins and check-outs while providing essential information about hotel amenities and services. Your multitasking abilities and customer-focused mindset will be vital in ensuring a seamless and enjoyable stay for all guests. Join a team that values relationships and strives to make a positive impact, offering a dynamic work environment where your contributions matter.

Qualifications

• Ability to stand, walk, and lift up to 25 pounds as needed.
• Flexible schedule availability including weekends and holidays.

Responsibilities

• Operate hotel switchboard and provide guest information.
• Balance cash and generate accounting reports at shift end.
• Greet guests and manage the registration process.

Skills

Customer Service Skills

Multitasking

Communication

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft PowerPoint

Job description

Comfort Suites — Clayton/Garner, NC • Clayton , NC , US

Posted a day ago

Description

We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience.

Responsibilities

• Operate hotel switchboard, take calls and provide information and transfer calls
• Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift
• Take reservations in person, via email, or over the phone, including group bookings.
• Greet guests and patrons to find out their room needs as well as the reason for their visit and manage the registration process
• Provide guests with information about hotel amenities, dining, and travel directions.

Qualifications

• Physical ability to stand, walk, and lift up to 25 pounds as needed.
• Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Availability to work flexible schedules, including weekends and holidays.
• Strong customer service skills with a guest-focused approach.

Compensation

$13 - $14 hourly

About Comfort Suites — Clayton/Garner, NC

Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners.