Hotel Front Desk Attendant

Comfort Inn & Suites — Chestertown, MD; Chestertown (MD); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading hotel in Chestertown, MD is seeking a Front Desk Agent to be the first point of contact for guests. This part-time role involves managing check-ins/check-outs, providing excellent customer service, and handling inquiries. The ideal candidate will be customer-focused and able to work flexible hours, including weekends and holidays.

Qualifications

• Strong customer service skills with a guest-focused approach.
• Availability to work flexible schedules, including weekends and holidays.

Responsibilities

• Manage guest check-ins and check-outs appropriately.
• Greet guests and manage the registration process.
• Balance cash at the end of the shift.

Skills

Customer Service

Multitasking

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft PowerPoint

Job description

Comfort Inn & Suites — Chestertown, MD • Chestertown , MD , US

Posted 2 days ago

Description

The Front Desk Agent is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest’s stay, which can include multitasking, and performing the following duties in a manner that reflects our hotel’s vision, mission, and core values. Part-time.

Responsibilities

• Manage guest check-ins and check-outs appropriately
• Greet guests and patrons to find out their room needs as well as the reason for their visit and manage the registration process
• Contact housekeeping and/or maintenance departments when a problem is reported and perform basic maintenance so as to minimize out of order rooms
• Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift
• Operate the hotel switchboard, answer inquiries, and transfer calls as needed.

Qualifications

• Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint
• Experience in food service or hospitality is preferred but not required—we welcome applicants at all experience levels.
• Strong customer service skills with a guest-focused approach.
• Availability to work flexible schedules, including weekends and holidays.
• Physical ability to stand, walk, and lift up to 25 pounds as needed.

Compensation

$16 hourly

About Comfort Inn & Suites — Chestertown, MD

Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners